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Our Services
We offer innovative AI solutions tailored to your needs
Redefining Customer Service
Apex AI
AI-powered, redefining experience
Launching Soon
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ShopMate
24/7
AI Sidekick
trained over 100M+ scenarios, human-quality interaction, product comparisons, 5-min setup.
LingChat
One-click multi-store management
Humanlike AI automation for seamless interaction Delivering insights, summaries, smart-to-dos, and a pro dashboard for decision-making.
AI Training Hub
AI tutor with performance analytics: Customizable training scenarios simulation
Accelerate skill development, and turn the team into Top Sales
ApexAI customer Service Outsourcing
Global AI customer service：By providing 15-second responses, sellers can cut costs by 50%
With 20 years' experience,60 languages,10 locations, 30+ industries have been served
More intimate service,
waiting for you to "unlock"
1 V 1 Service
7 x 24 Hours Support
Support for localization
The voice of the customer
Shopify
Sarah Johnso
E-commerce Manager
This AI chatbot has been a game changer for my online store! As a busy owner, having a reliable solution that operates 24/7 is invaluable. It efficiently answers customer inquiries, and the integration with our existing knowledge base means instant access to information. This has saved us time and improved overall customer satisfaction!
TikTok
Michael Lee
Digital Marketing Specialist
I can’t recommend this chatbot enough! It seamlessly combines AI capabilities with live chat, allowing customers to get immediate answers without us needing to be online all the time. This tool has significantly enhanced our customer service, making it easy for shoppers to find what they need whenever they want. A must-have for any busy store owner!
WordPress
Emily Chen
Operations Director
Using this AI solution has transformed how we engage with our customers. It’s the perfect tool for business owners requiring around-the-clock assistance. The AI’s ability to leverage our knowledge empowers customers to resolve questions independently, greatly reducing our workload. This innovative tool has increased our efficiency and kept our customers happy!
Ethan Turner
IT Manager
Adopting this AI solution has streamlined our internal communications. The AI’s smart scheduling and task management features have saved us countless hours. It helps our team stay organized and on track, ensuring that projects are completed efficiently. This tool has become indispensable for our daily operations, enhancing collaboration across departments!
Zendesk
Sophia Thompson
Customer Service Lead
This AI tool has completely changed our customer service approach. Its ability to handle inquiries 24/7 means our team can focus on more complex issues while the AI manages routine questions. The seamless integration with our existing systems has made the transition smooth. Our response times have improved dramatically, leading to higher customer satisfaction!
Tiktok
Noah Parker
Marketing Manager
I’ve been using Shopdesk for a bit now, and I think it’s super easy to use, really handy for managing data, spot-on with translations, and the automatic replies are quick and hassle-free.
Shopee
Mia Clark
Sales Executive
Shopdesk is a really powerful and practical customer service communication platform that makes it easy for me to manage multiple clubs and chat with customers through different media channels, helping boost their satisfaction and loyalty.
Our Blog
Learn more about the latest 3WiN news and industry news
AI chatbots are no longer just for answering questions, they’re becoming digital fitness assistants that customers want to talk to. Does Shopify have AI chatbots? Absolutely! In this article, we are going to explore the key benefits of using AI chatbots and how they can be practically applied to Shopify
If you’re a fan of both Naruto and designer toys, you’ve probably heard about the Naruto Labubu crossover. This unique fusion of two beloved universes has taken the collector world by storm, offering fans a fresh and exciting way to celebrate their favorite characters. But what exactly is Naruto Labubu, and why is it
In a world filled with kawaii characters and hyper-designed collectibles, Labubu stands out — with sharp ears, a devilish grin, and an odd charm that’s more “weirdly cute” than traditionally adorable. But behind this viral toy sensation lies more than just good design — it’s a masterclass in modern e-commerce
In this blog, we’ll explore how AIchatbots are transforming Shopify beauty e-commerce. With the rising demand for personalized service, how can chatbots fully empower beauty stores, from handling inquiries to driving conversions? According to Statista, global online cosmetics sales are projected to hit approximately $53 billion by 2025. Segments such
The global jewelry market continues to expand year by year. 📈According to reports, it’s expected to reach US$480 billion by 2025, with an annual growth rate of approximately 4%. Jewelry is more than just a commodity—it embodies emotions, identity, and personal taste. Modern consumers seek a personalized, professional, and timely
In recent years, footwear has become a hot category on Shopify. From trendy sneakers to functional walking shoes, from children’s footwear to orthopedic shoes for the elderly, consumer demand for “wearable and accurate” footwear is on the rise. Google Trends data shows that keywords such as “sneakers,” “comfortable shoes,” and