The year 2025 is set to bring significant changes and exciting innovations to the e-commerce industry. Let's explore the key trends that will shape the future of e-commerce.
Boosting 2 billion monthly active users, Instagram offers two primary ways to share contents: Stories and Feed Posts. While both features help brands connect with audiences, they serve distinct purposes in social media marketing. This article breaks down differences and insights between Instagram Story vs. Feed Post. Differences Between Instagram Story vs. Feed Post 1. Content Time Difference Stories: Disappear after 24 hours (unless saved to Highlights)Feed Posts: Remain permanently visible on your profile 2. Content Requirements Stories:– Vertical format (9:16 aspect ratio)– 15-second video clips or static images– Interactive elements: Polls, quizzes, questions– Link stickers (for accounts with 10k+ followers) Feed Posts:– Square (1:1) or landscape (16:9) formats– Up to 60-minute videos– Carousel posts with 10+ images– Permanent hashtag and location tagging 3. Algorithm Difference Stories: Appear in chronological order at top of feedFeed Posts: Ranked by engagement using Instagram’s algorithm 4. Engagement Modes – Stories generate 15-25% reply rate– Feed Posts achieve 2-5% comment rate– 34% of users discover new products through Feed– 28% make purchases via Story links When to Use Instagram Stories Best For: When to Use Feed Posts Best For: Tips from Social Media Experts 1. Cross-Promotion Strategy “Use Stories to drive traffic to important Feed Posts,” recommends Molly Palmer, digital marketing
As Marketing Manager, Molly Palmer, I understand the critical role customer feedback plays in driving business success. Ignoring customer voices is a recipe for stagnation; actively listening and responding is the key to growth and sustained customer satisfaction. This guide, born from years of experience, outlines the most effective methods for gathering feedback and implementing best practices to ensure your process is both robust and insightful. Understanding the “Why” Before the “How” Before diving into how to collect feedback, let’s clarify why it’s crucial. Effective feedback collection isn’t just about gathering data; it’s about understanding your customers’ needs, pain points, and expectations. This understanding fuels product development, improves customer service, and ultimately, boosts your bottom line. A well-structured feedback program allows you to: Effective Feedback Collection Methods: A Multi-Channel Approach The most effective strategy utilizes a mix of methods, catering to different customer preferences and providing a holistic view. Here are some proven methods: 1. Surveys: Surveys are a powerful tool for gathering quantitative and qualitative data. They can be deployed through email, on your website, or via dedicated survey platforms like SurveyMonkey or Typeform. Key considerations include: 2. Interviews: One-on-one interviews provide rich qualitative data and allow for deeper exploration of specific issues.
In the world of e-commerce, using Whatsapp for abandoned cart recovery notifications can be a powerful way to bring back potential customers. Here’s a step-by-step guide on how to set it up. Step 1: Ensure You Have the Right Tools and Permissions Step 2: Integrate Whatsapp with Your E-commerce Platform Step 3: Customize Your Abandoned Cart Recovery Messages Step 4: Set the Timing and Frequency of Notifications Step 5: Test and Monitor the Performance By following these steps, you can effectively set up abandoned cart recovery notifications in Whatsapp and increase your chances of converting those abandoned carts into actual sales, helping your e-commerce business thrive.
Modern customers expect instant, personalized support across multiple channels. 75% of consumers want more human interaction in customer service, a gap that Manus AI uniquely bridges through its advanced natural language processing. As a general autonomous AI agent, Manus transforms customer support operations. What is Manus AI? Manus AI represents a paradigm in artificial intelligence, emerging as the world’s first fully autonomous AI agent designed specifically to prioritize customer needs. Officially unveiled in March 2025, this groundbreaking technology from China has demonstrated unprecedented capabilities in transforming customer experience through its self-directed operation and adaptive learning systems. What Makes Manus AI Unique? 1. End-to-End Autonomous Operation Unlike conventional AI tools that require constant human oversight, Manus AI operates on what researchers at the MIT Artificial Intelligence Laboratory call “closed-loop autonomy.” The system can independently: 2. Customer-Centric Architecture Dr. Emily Zhang, AI Ethics Chair at Stanford University, notes: “Manus AI’s neural architecture embeds customer satisfaction metrics directly into its decision-making matrix. This fundamentally changes how AI prioritizes human needs.” What is AI Customer Service Assistant? An AI customer service assistant is a smart model that uses artificial intelligence technologies, such as natural language processing (NLP) and machine learning, to interact with customers
Hi, I’m Ryan Walker, While my day-to-day involves optimizing customer relationships, I know firsthand that a crucial part of any positive online customer experience starts with website speed. A slow website frustrates visitors and hurts your bottom line. That’s why optimizing your WordPress site’s performance is non-negotiable, both for user
Hello, I’m Elizabeth Brown, a Supply Chain Specialist. While my day-to-day involves optimizing logistics, I’ve learned that understanding the digital landscape, especially search engine optimization (SEO), is crucial for any business’s success, particularly in ecommerce. The digital shelf is becoming increasingly competitive, and staying visible requires leveraging the latest technology.
Hi there, I’m Matthew Taylor, a Customer Support Lead. In my role, I get a frontline view of evolving customer expectations, and nowhere is this more apparent than in the meteoric rise of quick commerce. The demand for ultra-fast delivery of everyday essentials has reshaped India’s retail landscape. If you’re
Hello! I’m John Rodriguez, a CRM Specialist, and I spend a lot of time analyzing market dynamics, especially in rapidly evolving sectors like quick commerce. Today, I want to share some insights into a fascinating market: India’s instant delivery scene, focusing specifically on the Blinkit market share India 2025. The
Recently, the globally renowned logistics company DHL announced that it would halt shipments to the US for goods valued over $800 due to changes in US customs policies. This decision has significant implications for cross-border e-commerce and international logistics. In this article, we will delve into the background of this
In today’s digital age, more and more people aspire to achieve financial independence through online sales. Whether you’re a complete newbie to internet entrepreneurship or someone with some experience, success is within reach if you follow the right methods! This article will provide you with detailed steps to build a
Hi, I’m Molly Palmer, and today I want to delve into a seismic shift happening in the European e-commerce landscape, specifically focusing on Poland. We’re witnessing Temu’s meteoric rise, a phenomenon that has recently culminated in a significant milestone: the platform has overtaken the long-standing local champion, Allegro, becoming the
Hi, I’m James Walker, a PPC Campaign Manager. While my day-to-day involves optimizing ad spend, I’ve spent considerable time analyzing e-commerce platforms and understanding the pathways to market entry. One platform that consistently comes up, especially for tapping into the vast Chinese consumer base, is Taobao. If you’re wondering how
Hi, I’m Sophia Johnson, a Logistics Manager. In my line of work, efficiency and cost-saving are paramount, principles that translate well into navigating the vast world of online shopping. Taobao, a giant in the e-commerce space, offers an incredible variety of products, but unlocking the best prices often involves knowing
Hi there, I’m Emma Johnson, a Warehouse Supervisor. Over the years, I’ve seen countless products come and go, sourced from various platforms. One platform that frequently comes up, especially for bulk or unique items, is DHgate. It’s a massive online marketplace connecting buyers directly with sellers, mostly from China. But
