Molly Palmer

Hi, I'm Molly Palmer, a marketing manager in e-commerce, has been immersed in the cross-border e-commerce realm for over a decade. I've led teams to collaborate with suppliers worldwide, ensuring quality product sourcing. I've mastered various marketing strategies, from social media campaigns to email marketing, driving significant traffic and boosting sales by an average of 30% annually. Also, by constantly optimizing customer service, we've achieved a high customer satisfaction rate above 90%. Through adapting to ever-changing market trends and regulations, I've steered our business to thrive in this highly competitive field.

Goodbye Temu? Consumers Reject Price Increases

Nearly 30% U.S. consumers will reduce or stop shopping on platforms like Temu if prices rise due to new tariffs. This reaction is driven by concerns over higher costs and the potential loss of Temu’s price advantage, which has been a key factor in attracting shoppers. The removal of the

Cambodian E-commerce Market Grows 17.88% Annually

Cambodia’s e-commerce market is experiencing significant growth, with a projected value of $1.51 billion in 2024 and an expected increase to $1.78 billion in 2025, marking a growth rate of 17.88%. Cambodian E-commerce Market This growth is attributed to factors such as high internet usage, affordable mobile data, and a

Amazon Pet Day Returns May 13-14

Amazon Pet Day 2025 is set to take place from May 13th to 14th. This annual event, now in its fourth year, offers pet owners a wide range of incredible deals on pet products. Introductions to Amazon Pet Day During these two days, customers can enjoy significant discounts on items

2025 U.S. Influencer Marketing Trends

Recently, PYMNTS Intelligence released the ‘Generation Pulse: How Influential is Influencer?. Based on a survey of 3,196 U.S. consumers, the report focuses on the role of Netroots marketing in the social e-commerce environment. This provides an in-depth analysis of the trust and purchasing behaviours of consumers of different generations towards

Why 60% Amazon sellers Boost High Turnover Rates?

April 10, according to the latest data from Marketplace Pulse, more than 60% of the current top 10,000 sellers on Amazon were registered before 2019. Despite thousands of new sellers joining every day, early registered sellers still dominate. Five years ago, half of Amazon’s best-selling sellers already had at least

Holiday Customer Service: Turn Stress into Success

The holiday season is a double-edged sword for e-commerce businesses. On one hand, it brings a surge in sales opportunities as consumers are more inclined to shop for gifts and take advantage of holiday deals. However, this also means a significant increase in customer inquiries, often overwhelming the existing customer

Lingchat: Intelligent Omni-channel Customer Service Software

Can’t handle inquiries from customers instantaneously? Inconvenient to switch one platform after another? Inefficient to manage customer service? Here, Lingchat helps you to improve your customer service, manage all platforms on one software and auto-generate summaries, to-do items and quality inspection. What is Lingchat? LingChat, an AI-powered customer service platform,

2025’s Top 20 Unified Messaging Platforms (Free & Paid)

Hi, I’m Molly Palmer, your guide in the evolving business communication technology. As we look towards 2025, the need for seamless, integrated communication has never been more critical. That’s why understanding 2025’s Top 20 Unified Messaging Platforms (Free & Paid Options) is essential for businesses aiming to boost productivity and

22 Best Live Chats for WordPress: Features, Pricing & Reviews

Hi, I’m Molly Palmer, your guide in digital customer engagement. Connecting with your website visitors in real-time is where live chat comes in. Integrating a powerful live chat for your WordPress site can dramatically improve customer satisfaction, boost conversions, and provide invaluable user insights. But with so many options available,

What is a Fulfillment Service? A Complete Guide

Today, I want to dive deep into a topic that’s fundamental for any company selling physical goods, especially online: fulfillment services. If you’ve ever wondered “What is a fulfillment service?” or how they can potentially streamline your operations, you’ve come to the right place. This complete guide will walk you