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Customer Service: Unlocking the Gates to Customer Satisfaction and Market Dominance

Molly

live chat

Shopify Live Chat: the Influence of Consumer Trust

Molly

live chat

The Effects of Live Chat between Seller and Buyers in E-commerce

Molly

live chat

Impacts of Live Chat on Refund Intention

Molly

live chat

How live chat assistants influence consumers’ trust and purchase intentions?

Molly

live chat

The Impacts of Live Chat on Service–Product Purchase

Molly

live chat

How do Sellers Use Live Chat to Influence Consumer Purchase Decisions?

Molly

live chat

The Relationship between Customer Satisfaction with Live Chat Service Encounter

Molly

live chat

Effect of Live Chat on Traffic-to-Sales Conversion

Molly