Order Status
Real-time tracking of order shipments：
Buyers can track their order shipments in real-time, monitoring the exact location and status of their packages for peace of mind and transparency.
Notifications for order confirmation and shipping updates：
Our service sends timely notifications for order confirmations and shipping updates, keeping buyers informed from order placement to dispatch
Estimated delivery time alerts：
Buyers can know about estimated delivery times, allowing them to plan ahead and anticipate their orders’ arrival, which enhances their overall shopping experience
Returns and Exchanges
Simplifying the Return Process：
Provide detailed step-by-step guidance to help buyers easily initiate returns, ensuring a smooth and hassle-free experience
Providing Clear Exchange/ Return Informations:
Teach buyers about the eligibility criteria and timeframes for exchanges or returns, helping them understand their options and make informed decisions.
Order Issues
Quick Resolution of Common Issues：
Automated responses for common issues，lsuch as missing items or incorrect orders, ensuring that buyers receive prompt and efficient assistance
Payment and Refund Support:
Support for payment-related inquiries and refunds
