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The platform that integrates messages from multiple shops and countries on Lazada, Shopee, TikTok, and WhatsApp into a single list.The conversation list supports personalized reception sorting. Messages from key platforms and important stores are preferentially displayed,ensuring that important customer information can receive immediate attention.
AI assistant streamlines workflows by auto-generating summaries, tasks, and quality labels,pinpointing customer intents (like refunds) and understanding customer emotions. It also ensures consistent service quality. Seamless integration with native platforms guarantees low-latency communication, and intuitive shortcuts boost productivity. Empower your team to deliver swift, empathetic resolutions with precision—redefining smart, agile customer service.
Integrated messaging supports native platform features, ensuring low latency and preserving agent workflows.
Shortcuts quickly locate the oldest unread message, and easily adjust the conversation window, saving time and effort.