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Our Services
We offer innovative AI solutions tailored to your needs
Redefining Customer Service
Apex AI
AI-powered, redefining experience
Launching Soon
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ShopMate
24/7
AI Sidekick
trained over 100M+ scenarios, human-quality interaction, product comparisons, 5-min setup.
LingChat
One-click multi-store management
Humanlike AI automation for seamless interaction Delivering insights, summaries, smart-to-dos, and a pro dashboard for decision-making.
AI Training Hub
AI tutor with performance analytics: Customizable training scenarios simulation
Accelerate skill development, and turn the team into Top Sales
ApexAI customer Service Outsourcing
Global AI customer service：By providing 15-second responses, sellers can cut costs by 50%
With 20 years' experience,60 languages,10 locations, 30+ industries have been served
More intimate service,
waiting for you to "unlock"
1 V 1 Service
7 x 24 Hours Support
Support for localization
The voice of the customer
Shopify
Sarah Johnso
E-commerce Manager
This AI chatbot has been a game changer for my online store! As a busy owner, having a reliable solution that operates 24/7 is invaluable. It efficiently answers customer inquiries, and the integration with our existing knowledge base means instant access to information. This has saved us time and improved overall customer satisfaction!
TikTok
Michael Lee
Digital Marketing Specialist
I can’t recommend this chatbot enough! It seamlessly combines AI capabilities with live chat, allowing customers to get immediate answers without us needing to be online all the time. This tool has significantly enhanced our customer service, making it easy for shoppers to find what they need whenever they want. A must-have for any busy store owner!
WordPress
Emily Chen
Operations Director
Using this AI solution has transformed how we engage with our customers. It’s the perfect tool for business owners requiring around-the-clock assistance. The AI’s ability to leverage our knowledge empowers customers to resolve questions independently, greatly reducing our workload. This innovative tool has increased our efficiency and kept our customers happy!
Ethan Turner
IT Manager
Adopting this AI solution has streamlined our internal communications. The AI’s smart scheduling and task management features have saved us countless hours. It helps our team stay organized and on track, ensuring that projects are completed efficiently. This tool has become indispensable for our daily operations, enhancing collaboration across departments!
Zendesk
Sophia Thompson
Customer Service Lead
This AI tool has completely changed our customer service approach. Its ability to handle inquiries 24/7 means our team can focus on more complex issues while the AI manages routine questions. The seamless integration with our existing systems has made the transition smooth. Our response times have improved dramatically, leading to higher customer satisfaction!
Tiktok
Noah Parker
Marketing Manager
I’ve been using Shopdesk for a bit now, and I think it’s super easy to use, really handy for managing data, spot-on with translations, and the automatic replies are quick and hassle-free.
Shopee
Mia Clark
Sales Executive
Shopdesk is a really powerful and practical customer service communication platform that makes it easy for me to manage multiple clubs and chat with customers through different media channels, helping boost their satisfaction and loyalty.
Our Blog
Learn more about the latest 3WiN news and industry news
If you’ve been exploring customer support platforms, chances are you’ve used Tidio. However, the popular choice may not be for everyone. Many e-commerce business owners face similar challenges.： As one business owner shared, “Despite extensive communication with their support team, we ultimately decided to switch to other solutions. We needed
In e-commerce customer service, dealing with irate and impatient customers is a common challenge. They may lose their temper due to waiting more than 3 minutes, product issues, or even reasons completely unrelated to your service. Beyond cultivating a positive mindset and learning conversational techniques, smart tools can make a
Customer complaints are problems that every online e-commerce encounters, but how to respond is crucial. Elaborate chatbot replies have the opportunity to transform a frustrated customer into a loyal customer. In this post, we summarized the 10 most effective chatbot replies. After passing the inspection, 80% of customer service problems
Looking to choose between Chatty and Tidio for your website’s customer engagement? Stop guessing and start comparing. We’ve gathered real user feedback and performance insights to help you make a confident decision. Tidio Reviews: Easy to Use, Feature-Rich for SMBs Tidio is often praised by small and mid-sized businesses (SMBs)
With the rise of AI writing tools, Claude and ChatGPT have become two of the most talked-about options on the market. For e-commerce website owners, high-quality SEO content is not only key to improving search engine rankings but also an essential bridge for connecting with customers. As a content creator
Through practice, we’ve found that more and more users are shifting from traditional search engines to AI assistants like ChatGPT for shopping advice. OpenAI has introduced AI-powered shopping recommendations in ChatGPT! This new “conversational shopping” experience is gradually changing consumer behavior. At the same time, it opens up a new